Privacy Policy

Privacy Policy

Last updated: February 24, 2026

HeartCanvas.art (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, we may collect:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify and payment providers)

Order Information

  • Details related to commissioned artwork

  • Messages or content you submit for customization

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate about commissions and approvals

  • Provide customer support

  • Send order updates and tracking

  • Improve website functionality

  • Prevent fraud and unauthorized activity

We do not sell your personal information.

3. Shopify & Payment Processing

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.

Your data is stored through Shopify’s data storage and databases and is protected by secure servers and encryption.

Payment information is processed through Shopify’s secure payment gateways and is not stored directly by HeartCanvas.art.

4. Cookies

We use cookies to:

  • Maintain your shopping session

  • Improve site performance

  • Analyze website traffic

You may disable cookies through your browser settings, though this may affect website functionality.

Good — then we must add disclosure for:

  • Meta (Facebook/Instagram) advertising

  • Google Analytics

  • Email marketing platform (e.g., Klaviyo / Mailchimp)

  • Tracking pixels

Insert the following sections into your Privacy Policy (after Cookies is cleanest placement):

5. Advertising & Analytics

We use third-party services including Meta (Facebook/Instagram) and Google to help us analyze website traffic and deliver relevant advertising.

These services may use cookies, tracking pixels, and similar technologies to collect information about your activity on our website and other websites over time.

This may include:

  • Pages viewed

  • Time spent on site

  • Products viewed

  • Interactions with advertisements

This information helps us improve our marketing and measure advertising effectiveness.

You can control ad personalization through your browser settings or through the privacy settings of the respective platforms.

6. Email Marketing

If you subscribe to our mailing list or provide your email address during checkout, we may send you updates, promotions, and marketing communications.

We use third-party email marketing providers (such as Klaviyo, Mailchimp, or similar services) to manage email communications.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

We do not sell or rent your email address.

7. Sharing of Information

We may share your information with:

  • Payment processors

  • Shipping carriers (e.g., USPS)

  • Service providers necessary to operate our website

We only share information necessary to complete transactions and operate our business.

8. Data Retention

We retain order information for our records unless and until you request deletion, where permitted by law.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

To make a request, contact us at the email below.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet is 100% secure.

11. Children’s Privacy

This website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

13. Contact

If you have questions about this Privacy Policy, please contact:

hello@heartcanvas.art
HeartCanvas.art
New Jersey, United States